Internal Sales Representative

We’re excited to offer a fantastic opportunity to join our South Commercial team at our Faversham office. As an Internal Sales Representative, you will play a key role in building relationships with new and existing customers, managing incoming enquiries, and ensuring high levels of customer satisfaction.

Key Responsibilities

• Customer Interaction: Engage with customers to provide product information, process orders, and resolve issues, ensuring an excellent service experience. Develop and maintain strong relationships with our customers, ensuring long-term engagement and satisfaction.
• Collaborative Teamwork: Work closely with the Commercial team, building internal relationships, meeting personal targets, and contributing to overall sales volumes. Work closely with cross-functional teams such as Transport and Operations to meet customer needs and support business objectives.
• Sales Support: Manage customer enquiries, prepare and submit quotations, and follow up on sales leads to drive business growth.
• Customer Solutions & Support: Act as the first point of contact for customers, providing timely solutions and ensuring a high level of customer satisfaction throughout the sales process.

Key Person Requirements

• Strong Communication Skills: Excellent verbal and written communication are essential for building relationships with customers and internal teams.
• Computer Literate: Proficient in Microsoft Office and adaptable to using internal systems to manage customer interactions and sales data.
• Industry Knowledge (Desirable): Experience with Aggregates and/or Asphalt is a plus.
• Internal Sales Experience (Desirable): Previous experience in internal sales would be advantageous but not essential.
• Confident and Driven: Self-assured, with a proactive approach to sales and customer service.
• Motivated Team Player: A strong team-oriented mindset with the ability to collaborate effectively with colleagues across departments.
• Career Ambition: A desire to develop and grow a long-term career within the construction industry.

Why Join Us?

• Career Growth: This role offers ample opportunities to develop your sales and customer service skills within a growing company.
• Supportive Environment: Become a vital member of a dynamic Commercial team, where your contributions will make a significant impact.

We are looking for someone who is proactive, a strong communicator, and passionate about delivering great service. If you're ready to take your career to the next level, apply now to be a part of our journey! 

• Our people are individuals, we value your input and support you in your professional development.
• We see our people as our greatest strength.
• We work hard to create inclusive environments.
• Grow your skills with ongoing opportunities – our business thrives when our people are at their best, we encourage and support ongoing learning and development.