Junior Technical Analyst

Posted on 14/04/2025

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Canterbury
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Competitive
Permanent Contract

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Junior Technical Analyst

About The Role
Reporting to the Group IS Technical Manager, the purpose of the Junior IS Support Analyst role is to assist in maintaining and supporting Brett’s IT systems and infrastructure in a 1^st/2^nd line support capacity. Working under the guidance of senior team members, this role helps respond to technical issues, carry out routine system checks, and support day-to-day IT operations. The Junior IS Support Analyst will help ensure that systems run smoothly, assist with basic troubleshooting, and support the delivery of IT projects as needed. This role is a great opportunity to learn and grow while contributing to the overall efficiency of the organisation’s technology environment.

About Your Role
Performing daily systems checks

Server operating system patching

Creating purchase orders and providing other departmental office administration tasks

End-user IT device procurement, preparation and provisioning

Software and hardware licence renewals

User support - working alongside the outsourced Brett service desk ensuring tickets are worked, allocated and closed in a timely fashion – direct user support where necessary

Change Management – correctly follow document and change control practices to the required standard

Continually assist in reviewing and suggesting ways to improve the user experience, performance and benefits of Brett IT solutions

Working with other team members at site locations where necessary to assist in the provision of networking or other IT equipment/services
We're Looking For
1^st line technical analysis and support experience

Experience in provisioning end user IT equipment and networking

Good customer service skills for user facing and external supplier facing customers

Patience, understanding with a can-do attitude

Flexible hours working including possible weekend work

Positive, self-motivating and organised

Experience in MS Windows server and client environments

Ambition to learn and develop new skills

2^nd line technical analysis experience

General office administration such as purchase ordering

Office365- Office & Exchange administration
We'll Offer You

A competitive salary

Generous pension

25 days annual leave, plus bank holidays

Life assurance

Career and professional development

Free onsite parking

Employee assistance programme

Enhanced parental leave

Cycle to work scheme

Employee discounts

Plus more!
About You
About Us
Brett is the UK’s largest independently owned building materials Group with over 60 sites across the South, South East, East and Midlands and employing over 750 people.

With a reputation for excellence, we offer superb development opportunities to people keen to be a part of our continued growth. As an independent business we can offer real job satisfaction in an environment which encourages you to contribute, supports you in getting the job done and enables you to become part of a team that delivers building materials for big ideas.
Why Join Brett

Our people are individuals, we value your input and support you in your professional development.

We see our people as our greatest strength.

We work hard to create inclusive environments.

Grow your skills with ongoing opportunities – our business thrives when our people are at their best, we encourage and support ongoing learning and development.
Brett Group operates an Equal Opportunities Policy and monitoring. We are committed to promoting equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination in recruitment and employment. We take a zero-tolerance approach to any form of discrimination and are committed to acting professionally and fairly in all our relationships and business dealings. This is not only a legal requirement but is vital for our brand, reputation and the long-term success of our business.

Brett Group operates a preferred supplier list and does not accept agency CVs, unless specifically engaged to work on the role in writing by the People Team. Please do not forward CVs to our recruiters, employees or any other location with the Brett Group. Brett Group will not be responsible for any fees relating to unsolicited CVs or candidate profiles. Furthermore, Brett Group will only accept CVs submitted through our applicant tracking system, any and all CVs sent via email will be immediately deleted and shall not be subject to any agency terms or associated fees.

Should you wish to work with us now or in the future please email the recruitment team at [email protected]