Group IS Applications Technical Analyst

Are you a forward-thinking individual with experience in providing assistant in system problem resolution, user support and managing issues, logs and processes within a group-wide role?

We’re currently looking for a Group IS Application Technical Analyst who will support key group-wide information systems, resolve issues and provide continuous improvement to functions and processes. This is a full-time permanent opportunity based at our Canterbury head office.

You’ll be someone who enjoys working closely with key internal contacts, senior stakeholders and key project representatives to understand business needs and provide solution-based approaches in the delivery of system initiatives.

What you’ll do as Group IS Applications Support Analyst

• Maintain, develop and customise solutions within IFS Applications including IFS Developer Studio
• Configure and enhance system components including forms, menus, functions and reports to support business requirements
• Build and maintain system integrations using IFS Connect, APIs and web services (SOAP/REST)
• Create reports and analytics using IFS BI, Crystal Report or SQL-based reporting tools.
• Provide day-to-day application support, working to resolve user queries and managing support tickets in a timely manner
• Investigate and troubleshoot system issues and errors, identifying root causes and implementing fixes.
• Assist with user acceptance testing and system testing, ensuring you prepare test criteria, scrips and documentations.
• Produce training material and user guides including videos with written documentation

What we’re looking for

• Experience in supporting or developing enterprise applications, ideally with exposure to IFS Applications (IFS Cloud preferred)
• Strong analytical and problem-solving skills, with the ability to investigate any issues and make decisions quickly
• Solid IT knowledge, particularly around business systems, application support and databases
• A background in user access management and systems administration
• Experience producing training materials and user documentation and, supporting users with system implementation
• Knowledge of the heavy building materials, logistics and construction industry (Desirable)

We'll Offer You

•  A competitive salary + incentive schemes 
• Generous pension scheme 
• 25 days annual leave, plus bank holidays 
• Life assurance 
• Career and professional development opportunities 
• Free onsite parking 
• Employee assistance programme 
• Cycle to work scheme 
• Employee discounts 

Brett Group operates a preferred supplier list and does not accept agency CVs, unless specifically engaged to work on the role in writing by the People Team. Please do not forward CVs to our recruiters, employees or any other location with the Brett Group. Brett Group will not be responsible for any fees relating to unsolicited CVs or candidate profiles. Furthermore, Brett Group will only accept CVs submitted through our applicant tracking system, any and all CVs sent via email will be immediately deleted and shall not be subject to any agency terms or associated fees.

Should you wish to work with us now or in the future please email the recruitment team at [email protected]